rummy gold app
rummy gold app
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This app is available for your device
rummy gold app
This app is available for your device
Contact
+91 6018074515
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy gold app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the verification code to arrive. If it doesn't come within the expected time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, email your updated KYC (Know Your Customer) details to our customer support for assistance with transferring your account. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and start playing.
Q1: What is the minimum withdrawal amount in the rummy gold app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you can only withdraw money earned from gaming, not bonus rewards. Your earnings from gaming are withdrawable, but bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned in your gaming account and cannot withdraw it. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance. If there are any issues with your withdrawal, support is available within the given timeframe.
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